Privacy

Last updated: September 25, 2021

This page describes how we collect, use, and share your personal information when you visit or make a purchase from metrometaldetectors.com (the “Site”).

What kinds of personal information do we collect?

Device Information

When you visit the Site, we automatically collect certain information about your device, including information about your web browser, IP address, time zone, and some of the cookies that are installed on your device.

Additionally, as you browse the Site, we collect information about the individual web pages or products that you view, what websites or search terms referred you to the Site, and information about how you interact with the Site.

Order Information

When you make a purchase or attempt to make a purchase through the Site, we collect Order Information from you, including:

  • Your name, billing address and delivery address, email address, and phone number.
  • Payment information (including credit card numbers).

How do we use your personal information?

When we talk about “Personal Information”, we are talking about both Device Information and Order Information.

We use Order Information that we collect to fulfill orders placed through the Site (including processing your payment information, arranging for delivery, and providing you with invoices and/or order confirmations).

Additionally, we use Order Information to:

  • Communicate with you via email, phone, or text message
  • Screen our orders for potential risk or fraud

We use the Device Information that we collect to help us screen for potential risk and fraud (in particular, your IP address), and more generally to improve and optimize our Site (for example, by generating analytics about how our customers browse and interact with the Site).

Cookies and Tracking Mechanisms

What are Cookies?

A cookie is a small amount of information that’s downloaded to your computer or device when you visit certain websites. We use a number of different cookies on the Site, including strictly necessary, performance, and content cookies.

Cookies make your browsing experience better by allowing the Site to remember your actions and preferences (such as adding an item to your cart or choosing a language).

This means you don’t have to re-enter this information each time you return to the site or browse from one page to another.

Cookies also provide information on how people use the website, for instance whether it’s their first time visiting or if they are a frequent visitor. 

What kinds of Cookies do we use?

Some cookies are necessary to allow you to browse our website, use its features, and access secure areas. The use of these cookies is essential for the website to work.

For example, we use user-input cookies for the duration of a session to keep track of a user’s input when filling in forms that span several pages (as in the checkout process).

We also use functional cookies to remember choices you’ve made or information you’ve provided, such as your username, language, or the region you are in. This allows us to tailor your website experience specifically to your preferences.

For example, authentication cookies are functional cookies that are used for the duration of a session (or persistent, if you agree to the “remember me” function) to allow users to authenticate themselves on subsequent visits or to gain access to authorized content across pages.

The functional cookies we use include:

  • User-centric security cookies to detect authentication abuses for a limited persistent duration, like repeated failed login attempts. These cookies are set for the specific task of increasing the security of the service.

  • Multimedia content player session cookies (flash cookies) are used for the duration of a session to store technical data needed to play back video or audio content (e.g. image quality, network link speed, and buffering parameters).

  • Load balancing session cookies are used for the duration of the session to identify the same server in the pool in order for the load balancer to redirect user requests appropriately.

  • User interface customization persistent cookies are used to store a user’s preference regarding a service across web pages.

We use reporting and analytics cookies to collect information about how you use our Site, and how often. These cookies only gather information for statistical purposes and only use pseudonymous cookie identifiers that do not directly identify you.

The performance cookies we use include:

  • First party analytics cookies
    We use these cookies to estimate the number of unique visitors, to improve our Site, to learn how our Site is performing, and to make relevant improvements to improve your browsing experience.  

GDPR Compliance

We utilize user input cookies for services explicitly requested by the user, including:
  • Adding an item to your shopping cart
  • Requesting support via Live Chat
  • Filling out a contact form
  • Filling out a checkout form
  • Signing into an account in order to post a comment on an article
We use Plausible, an anonymized analytics platform that does not use Cookies and is GDPR-compliant to help us understand how our customers use the Site.
Our social content sharing buttons do not use Cookies.

 

How We Share Your Personal Information

We share your Personal Information with third parties to help us use your Personal Information, as described above.

We may also share your Personal Information to comply with applicable laws and regulations, to respond to a subpoena, search warrant or other lawful request for information we receive, or to otherwise protect our rights.

Advertising

We do not use targeted advertising, nor do we display third-party advertising that uses cookies or other tracking mechanisms.

Do Not Track

Please note that we do not alter our Site’s data collection and use practices when we see a Do Not Track signal from your browser.

Data Retention

When you place an order through the Site, we will maintain your Order Information for our records unless and until you ask us to delete this information.

Changes

We may update this privacy policy from time to time in order to reflect, for example, changes to our practices or for other operational, legal or regulatory reasons.

Contact Information

For more information about our privacy practices, if you have questions, or if you would like to make a complaint, please contact us by email at help@metrometaldetectors.com.

You may also contact us by mail using the details provided below:

Metro Metal Detectors #107
6110 E Colfax Ave
Ste 4 
Denver CO 80220
United States