COVID 19 Response
We continue operating as near to normal as possible. Hours in Colorado Springs are currently reduced.
We're operating as close to normal as possible. Our current COVID-19 related policies are as follows.
- All equipment and instruction guides are thoroughly sanitized and cleaned between rentals.
- Our customers and employees are required to wear a face covering for our mutual safety. We reserve the right to refuse service for lack of an appropriate face covering.
- We strongly prefer to take payment over the phone or online, but contactless payment by debit/credit and Apple/Google Pay is available upon delivery.
As an essential business under Colorado's Stay In Place Order (effective 3/26/20), we are still operating in a limited capacity to serve our customers with essential needs.
Under the exemptions in the order, we are allowed to:
- Deliver those services or supplies to others, such as, food, pet supply, other household consumer products, and products or equipment necessary to maintain the safety, sanitation, and critical operation of a residence.
- other related firms and professionals who provide services necessary to maintain the safety, sanitation, and critical operation of residences.
Under the exemptions, customers with essential needs include:
- Losing your keys, as those are necessary to safely shelter in place, get to the grocery store to purchase food or other supplies, and continue working in an essential business.
- Losing your phone, as internet and other telecommunications products and services are a critical need, and necessary to maintain the safety and critical operation of a residence.
- Requiring a magnetic locator in order to locate property markers, curb boxes, water valve boxes, propane lines, gas lines, and other buried iron and steel as necessary to maintain the safety, sanitation, and critical operation of a residence, or to assist in ongoing critical construction and maintenance work.
We only provide rentals via delivery directly to our customers. In addition to our usual practice of cleaning equipment between rentals, we are now sanitizing our metal detectors and magnetic locators with disinfectant wipes to the best of our ability.
We prefer to accept payment over the phone or online, but are still accepting payment by card on delivery.